meritrealm Terms of Service

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Welcome to meritrealm. This Terms of Service agreement ("Terms") sets out the rules that apply when you visit or use meritrealm's website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your use of any service offered by meritrealm constitutes an acknowledgment that you have reviewed these Terms, understood them, and consented to be bound by them together with any governing laws and regulations that apply. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the age of legal majority under the laws of your state or jurisdiction.
• Prohibited Conduct: You commit to using our platform solely for lawful, personal, non-commercial purposes. The following activities are not permitted:
  • Carrying out fraudulent transactions or submitting fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Attempting to breach site security, compromise data infrastructure, or gain unauthorized access to user accounts;
  • Reselling meritrealm products for commercial purposes without explicit written approval.
• Account Security: You bear responsibility for safeguarding the confidentiality of your account login credentials and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical mistakes or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Where a clear pricing or typographical mistake is identified, meritrealm may correct the error and amend or cancel any impacted orders prior to shipment, providing a full refund of any amount charged.
• Perishable Goods: For fresh or perishable items, slight differences in weight, appearance, or ripeness are natural and expected. Allergen details are supplied for informational purposes; customers with serious allergies should carefully inspect the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order submitted through our website is contingent upon product availability and order verification. We may restrict order quantities or decline orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payment transactions are secured with SSL/TLS encryption and handled by payment gateways that comply with PCI-DSS standards. Payment in full must be received before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, cancellation or modification is no longer possible.

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5. Shipping, Returns & Customer Rights

Your purchases are subject to our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: Complete details on shipping fees, delivery estimates, and processing times appear in our Shipping Policy.
• Returns & Refunds: Return eligibility, damage claims, and refund processing timelines are set out in our Return & Refund Policy.

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6. Intellectual Property

All original materials on meritrealm's platform — including written content, graphic designs, logos, software, product branding, and trade names — belong exclusively to meritrealm and are safeguarded under international copyright, trademark, and intellectual property legislation. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, meritrealm will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. The maximum total liability we bear for any claim connected to a transaction will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law provisions. Any dispute or claim stemming from these Terms or your purchase should first be brought to meritrealm's support team for informal resolution.

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9. Changes to These Terms

meritrealm may revise or update these Terms at any time. Significant changes will be announced by publishing the updated terms on our website. Your continued use of our website or services after any update takes effect signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: meritrealm
• Customer Support Email: [email protected]
• Customer Support Phone: 12129209330
• Physical Business Address: 12 GUILFORD RD, Port Washington, NY 11050, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST